Customer Relationship Building
In July 2015, RainWise reached out Blake Sommerville of Metropolitan Management. Blake expressed great interest in the RainWise program, with four of the properties that he manages being RainWise eligible. The RainWise outreach team sent out a request for contractors and John Coghlan from HomeGrown Organics saw the opportunity and provided a consultation and site design for Barton Court Apartments. The collaboration forged a relationship between Blake and the RainWise team.
With that in mind, Blake decided to have the rest of his eligible buildings become RainWise and entrusted the same contractor, John, to take on those projects. This included Bostonian Apartments, Laura May and Maxwell Apartments. Blake also volunteered to connect us with other Metropolitan Management eligible properties even though he is not the manager.
RainWise now has a happy customer who is willing to help promote the program and represent a success story to our future customers. The RainWise program is dedicated to building positive customer relationships to maintain the image of RainWise. Our outreach team strives to help RainWise customers get the most out of the rebate so that they can focus on being part of this positive environmental solution.